Customer Testimonials

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Google Oct 4, 2022

Staff was attentive and thorough. This was my second visit to this dealership to have my vehicle serviced. I can see myself returning for future services.

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Google Sep 24, 2022

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Google Sep 21, 2022

Had a good experience

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Google Sep 14, 2022

Awesome service

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Google Aug 31, 2022

Great service! Always helpful and easy to work with.

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Google Aug 19, 2022

Ben Mockerman was amazing and very patient. He answered all my questions and was very knowledgeable. Ben was very polite. This is my first ever car buying experience and Ben made the whole process painless and easy.

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Google Aug 15, 2022

Friendly and able to meet my needs

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Google Aug 14, 2022

Chris was super helpful

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Google Aug 11, 2022

It was low pressure and a enjoyable experience

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Facebook Aug 5, 2022

I bought a 2022 Bolt Euv from this dealership. They went above and beyond on every aspect of the process! They worked hard and walked through a process to save me thousands of dollars, to ensure I received a rebate that was going to run out before delivery of my car! They didn’t have to do that. That was all their doing and suggestion! Their communication was never overbearing or pushy. They suggested and built custom options and warranty to fit my needs not their own interest! Their friendly staff were amazing and treated me and my wife as more ...

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Google Aug 3, 2022

Chris was excellent and well informed on vehicle maintenance. I appreciate his expertise.

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Google Jul 20, 2022

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Google Jul 17, 2022

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Google Jul 16, 2022

I was thrilled with the entire buying process. Everyone was very helpful and straight forward. Chad, Ben and Anthony were all great to work with. The experience with McNeill restored my faith that there were still car dealerships that were honest with their customers. I am glad that I took the time to drive to Wilkesboro. Thank you, Russ Hodge.

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Google Jul 12, 2022

Friendly people.

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Google Jun 30, 2022

Work was done as needed and in a timely manner.

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Google Jun 24, 2022

It has been a month since I received service and my car is still running great. I went to visit my Mom for Mother's day and on the way my car began to break down. I was able to make it to Wilkesboro, NC and my parents suggested that I take my car to McNeill. My service advisor was Chris. Chris checked my car right way. He then went and talked to the service technician (regarding the codes) and explained to me what the technician told him and it was decided that I would leave my car. This was ...

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Cars Jun 15, 2022

McNeil Chevrolet is the place to go to order a new vehicle! Everything went so smoothly. We got our truck in an amazing 5 weeks! Special ordering a new vehicle is quite an exciting endeavor. A special thanks to Zach Huffman, our sales consultant who helped us decide the style Colorado to purchase. (He even called us to let us know the status of our truck on his day off!); Ben Mockerman, who patiently sat down and helped us order the truck and kept us posted on production of the vehicle. (Example- Good Morning Mrs. Turner. Your truck now has a ...

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Google Jun 13, 2022

Excellent experience!!

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Google May 23, 2022

Very good service!

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Facebook May 11, 2022

My husband (whose truck is literally his job) traded a 2020 Dodge Ram with them that we had a lot of equity in for a Chevy Silverado. Less than 48 hours of owning the Silverado, it ended up in the shop. We were told it was fixed and then it messed up again. Long story short, we had to rent a truck for over $1000.00 per week and we're told it would be fixed in 1 week. Then 2 weeks rolled around. Then 3. Until finally we had to go buy another truck just because we couldn't keep renting for over $1000 per week. When ...

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Google Apr 27, 2022

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Google Apr 26, 2022

Excellent service and always take care of your needs and answer any questions.

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Google Apr 20, 2022

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Google Apr 8, 2022

I was shopping for a car for my daughter that is graduating from college in a month. Zach was very quick in answering any questions that I had and super flexible with meeting me to look at the car, pick up the car, etc. The online credit app used to get my financing approved was easy and worked fabulous. I worked with both Zach and Kenneth from the dealership to get the deal made. When I picked up the car the finance paperwork was ready and the tablet format where I added items to the basket and took them out ...

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Google Apr 2, 2022

Very friendly. Good prices on tires

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Google Mar 30, 2022

Everyone was very friendly and helpful. Our salesman, Joe, went above and beyond to help us. The finance manager was easy to talk to and made us feel very comfortable.

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Google Mar 28, 2022

Chris, was so great to work with! It's hard for me to get away from my job and he was able to have someone pick my car up and return to me without me having to leave work! Communication was great and he kept me updated while my car was being serviced. I couldn't have asked for better care and service!

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Google Mar 21, 2022

Sara is great, I always know I will be taken care of when I make an appointment. Being a woman I am very comfortable with coming in and being greeted by Sara!

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Google Mar 18, 2022

Chris the service manager communicated with me well on everything the whole time they had my truck and they did excellent work on it.

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Google Mar 16, 2022

Friendly and professional service. If you have less than perfect credit this dealer can help you! They can also help customer's with chapter 7 and chapter 13 BK's

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Facebook Mar 16, 2022

Service department does great work Chris was easy to work with very friendly and good communication.

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Google Mar 11, 2022

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Google Mar 6, 2022

Friendly, knowledgeable staff.

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Google Mar 5, 2022

Excellent service! They are always very accommodating.

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Google Feb 26, 2022

My sons car had a safety recall. Chris in service was very helpful took great care of the car and repaired it. They did an excellent job on the oil change and replaced brake bulb. Great dealership, caring employees here; especially Chris was kind, helpful and professional. Highly recommend. Honest.

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Google Feb 17, 2022

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Google Feb 10, 2022

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Google Feb 7, 2022

They go above and beyond to provide the best possible service

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Google Jan 27, 2022

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Google Jan 23, 2022

Always love coming to get my vehicles serviced there. Staff is always professional and courteous

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Google Jan 1, 2022

Chris was great

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Google Dec 31, 2021

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Google Dec 23, 2021

Very good service and friendly

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Google Dec 23, 2021

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Google Dec 21, 2021

Fast and efficient

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Google Dec 20, 2021

I recently purchased a set of tires for my work van and the parts manager was very helpful with helping me chose a good set of tires at a good price, and had the tires in a day and helped to schedule the instalation a the tires and he also did a check of any outstanding recall notices and found that there was a bulletin on the left driver window switch, he also got the switch and had the recall done, im very happy with McNeill Chevrolet and all of the service department there, Excellent service Thank You for a ...

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Google Dec 8, 2021

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Google Dec 6, 2021

From my first call with my salesman Bill, to driving my new vehicle home a short while later, everyone was great. Found an in transit vehicle that fit my requirements, did most everything electronically to get paperwork set, and was in and out in less than hour to sign the paper work. Drove all the way from Charlotte because these folks are that great to work with.

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Google Nov 30, 2021

It was the best experience I have ever had at a dealership. Everyone was curious and went out of the way to make sure everything was just right. Our salesman Bill was awesome to work with. It was like buying from a friend. Awesome job by everyone. Even met the owner who thanked us personally for our purchase.

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Google Nov 20, 2021

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Google Nov 17, 2021

Your sale crew was the best I have been with in a long while. I have been looking for a new SUV for awhile now, and visited a few dealerships in the process. Yours was the best, they wanted to take care of my needs, and what I wanted. They also went beyond, by finding me the vehicle that I wanted. I could go on about others things that they helped me to make my purchase the best it has been in years. Thank you and when it is time for another new vehicle I will be back. Dennis L ...

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Google Nov 9, 2021

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Google Nov 3, 2021

Great service best car cleanup reasonable

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Google Oct 28, 2021

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Google Oct 24, 2021

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Google Oct 21, 2021

Courteous and friendly

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Google Oct 21, 2021

Service consultant Chris Tedder makes each visit a pleasure. The work is always top notch and done as quickly as possiable. I will return to McNeill Chevrolet when needed.

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Google Sep 23, 2021

Great communication from Chris my advisor. I appreciate his experience and professionalism as it showed in his knowledge of repairs needed.

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Google Sep 18, 2021

Great Staff!

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Google Sep 17, 2021

Always friendly and get me in and out fast!

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Google Sep 13, 2021

Total time from arriving to completion of my service was one hour. This included a fuel service and tire rotation.

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Google Sep 9, 2021

It was fine. Always enjoy talking the guys that work there.

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Google Sep 4, 2021

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Google Aug 27, 2021

Great service department. Chris is great. He Let me know what the issue was with my truck and is getting the part and fixing it the next day.

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Google Aug 18, 2021

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Facebook Aug 10, 2021

Travis was the 4th or 5th mechanic to look at my truck in as many dealerships over the last couple of months. I don't know if the problem is fixed but he is the only one that found a possible cause and fixed that. Now we wait and see.

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Google Aug 10, 2021

I have had great service since buying my Buick Enclave.

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Google Aug 6, 2021

Excellent communications regarding build / delivery schedule of the 2021 Corvette.. Even with Covid delays, Ben and management kept me up to date with pertinent information. Upon delivery, shop handled the dealer prep process quickly and Anthony in Finance processed all the docs quickly and had me out the gate in no time. Staff was very friendly and knowledgeable - I am waiting on the delivery schedule for the 2022 High Country Silverado

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Google Aug 4, 2021

Bill the salesman was very professional and friendly. Ben the sales manager was very helpful and knowledgeable. Finance manager also did a great job!

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Google Jul 30, 2021

a completely positive experience

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Google Jul 28, 2021

As a single female, it’s easy to feel intimidated and overwhelmed in a car dealership but not here. The folks -service or sales- at McNeil are amazing for being welcoming and helpful.

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Google Jul 28, 2021

I had to take my friend in here to get a key made I got some really nice vehicles in there but for me I'm not paying that price my credit is not that good LOL but anyway really nice and clean the people were friendly got it done really quick thank you very much for the service people they were really friendly hope everyone has a blessed day and it wasn't pricey either it was only $21 for him to get his key made although it wasn't older model truck it got it done and out of ...

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Google Jul 27, 2021

Very friendly and skilled people, I trust them with all my vehicles !

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Google Jul 21, 2021

My 2003 Avalanche lost power on 421 outside Wilkesboro. I was towed to McNeil. By the time the tow truck delivered the vehicle to the dealership, it was almost 4:00 pm. I was traveling through from out of town, and there were no rental cars available anywhere. To my surprise, the Service Department had me fixed and ready by a little after 5:00. Chris, the service advisor and Randy Willard were outstanding. It is rare to find service this good!!

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Google Jul 12, 2021

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Google Jul 9, 2021

Fast, efficient, reliable service. All employees i interacted with were happy and kind. Will continue to use McNeill Service for my Chevrolets and recommend them to my friends and family. Pleasant experience! Thank you

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Google Jul 9, 2021

SARAH IS GREAT!

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Google Jul 9, 2021

Chris Tedder was very helpful and courteous

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Google Jul 7, 2021

Great

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Google Jul 6, 2021

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Google Jul 6, 2021

Chad and the whole team at McNeill Chevy made the purchase of my 21 Chevy Silverado enjoyable. I will definitely recommend them to anyone looking to purchase a vehicle.

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Google Jul 2, 2021

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Google Jun 24, 2021

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Google Jun 15, 2021

I had absolutely no wait time when I got there and my service was excellent. I couldn't speak highly enough for the lady who checked me in ,so efficient and friendly. They had someone give me a ride to shop while I was waiting .Very happy with my experience!!!!

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Google Jun 10, 2021

Great service as always!

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Google Jun 2, 2021

It was great! Everyone was pleasant and helpful. I couldn’t ask for everything else.

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Google Jun 1, 2021

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Google May 27, 2021

Very nice employee's

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Google May 26, 2021

Everyone was very kind, helpful and accommodating. First time ever that I've gone through the car buying process and didn't once feel pressured or haggled. Thank you!!

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Google May 25, 2021

Loved it they are very accomadating and right on it!!

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Google May 21, 2021

By far the best car buying experience I have ever had, and I have bought a lot of cars. Friendly no pressure staff, highly recommend if you are looking for a vehicle new or used call or visit them.

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Google May 17, 2021

This was by far the best experience I have ever had buying a new car and I have bought 8 new cars so far! Zac and Ben were very knowledgeable and polite and were very easy to work with! I will definitely recommend them to friends and family!!

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Google May 8, 2021

friendly people have kept my vehicles running trouble free for years

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Google May 3, 2021

This is my 2nd purchase from McNeill and both experiences have been great. I worked with Brian Basham, Ben Ackerman, Chad, and even the service techs in the back; all were professional and helpful. Buying a new vehicle can be a pain, but NOT with the McNeill Team! Thank you! Chad

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DealerRater Nov 30, 2015

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

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DealerRater Nov 2, 2015

Scott Watts was great. Straight up with the price. Great service to get it done quickly. I wanted to add vent shades to the vehicle they ordered them and put them on. The extras for vehicle service is great as well.

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DealerRater Oct 25, 2015

I can from Maryland ,found truck on internet they beat everyone prices and the deal was exactly what they said .the salesman was very upfront and honest

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DealerRater Sep 11, 2015

I love my new car. My sales agent, Jody Clonch, really worked with me to make this sale happen. 5 year free oil changes and tire rotations just added to the experience. Nothing bad to report- just good things!

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