Customer Testimonials

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Cars Jul 1, 2020

I live in Durham NC and traded a 2012 Equinox for a 2018 Equinox here when it was Empire . Most of the same employees still here and are great people to work with and they give me great service it is just a great place to do business with

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Cars Jun 4, 2020

I purchased a car from this dealership, despite me living out of state. They were able to help me do this transaction online and over the phone. Ben is an amazing car salesman who is trustworthy, prompt with responses and a great guy. I would definitely recommend this dealership. We love the truck we bought.

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Cars Feb 6, 2020

4th car purchased there and as long as I'm around I will continue to go there for my vehicles purchases. Empire Chevrolet goes above and beyond the way they listen and take the wants and desires of the customer into consideration while going through the process. Ben and Fred were absolutely wonderful in making sure I was taken care of while getting everything done. When it came to the paperwork, Anthony was right on top of getting it done without delay. If you ever go to Empire Chevrolet in Wilksboro, NC, I promise you will never go to another ...

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Cars May 16, 2019

Employees are friendly and helpful. Labor prices are very high. Breaks are working well. Still have traction light and anti-clock lights on and hopefully that can soon be corrected. I have had several Buick owners to tell me they constantly have trouble with these same lights. Code to fix red light showing battery coming on occasionally could not be located These lights seem to have no interference with the operation of the car,but are very annoying to me because I am in constant fear that they do mean something eventually is going bad.

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Cars Apr 3, 2019

Excellent customer service. Staff are always kind and helpful.

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Cars Jan 24, 2019

Good service & friendly. Waiting area is a bit smokey so do have to deal with smell unless wait outside.

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Cars Jan 19, 2019

Car would not start. Mystifying problem. After lengthy investigation they determined that my daughter had somehow gotten a tank full of E85 fuel which ruined the fuel pump.

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Cars Dec 8, 2018

I am very pleased! All work was done as requested. Great Job!

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Cars Nov 23, 2018

The service Dept. are well on their toes,I highly rate them for each & every time I have had my Impala serviced there.Steve, has surely got the best public relations of all ! He makes sure you are happy with this dept. through your visit !

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Cars Aug 23, 2018

Always helpful and more than accommodating. So glad I chose to do business with this dealership.

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Cars Jun 1, 2018

Fast, friendly and efficient. Nelson, Steve, Doug and team are always great to work with.

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Cars Apr 26, 2018

Great experience I was extremely satisfied with the entire process

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Cars Apr 24, 2018

Great place to Buy and maintain a vehicle. Good customer service and facilities.

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Cars Mar 10, 2018

awesome visit, took good care of me and my needs. would and will return when I need service.

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Cars Feb 19, 2018

Very good! Answered questions and helpful in getting quote for tire replacement.

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DealerRater Nov 30, 2015

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

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DealerRater Nov 2, 2015

Scott Watts was great. Straight up with the price. Great service to get it done quickly. I wanted to add vent shades to the vehicle they ordered them and put them on. The extras for vehicle service is great as well.

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DealerRater Oct 25, 2015

I can from Maryland ,found truck on internet they beat everyone prices and the deal was exactly what they said .the salesman was very upfront and honest

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DealerRater Sep 11, 2015

I love my new car. My sales agent, Jody Clonch, really worked with me to make this sale happen. 5 year free oil changes and tire rotations just added to the experience. Nothing bad to report- just good things!

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